Bilingual Funeral Services Assistant (English & Chinese) - Compassionate Support Role

Join Heavenly Home Funeral Services as a Bilingual Funeral Services Assistant in the serene and culturally rich environment of Canggu, Bali. This meaningful role offers the opportunity to provide compassionate, professional, and respectful support to families during their most difficult times. You will be part of a dedicated team that values empathy, cultural sensitivity, and a commitment to excellence.

As a Bilingual Funeral Services Assistant, you will play a crucial role in assisting with funeral arrangements, coordinating with families, and ensuring that every detail is handled with care. This position is ideal for someone who is passionate about helping others and thrives in a culturally diverse environment. Heavenly Home Funeral Services is known for its compassionate approach and commitment to providing personalized services to families in need.

In this role, you will use a variety of tools and software, including CRM systems to manage client interactions, scheduling software to coordinate appointments, and communication platforms to stay connected with your team. You will also have the opportunity to develop your skills in a supportive and growth-oriented environment.

📋 Tanggung Jawab Pekerjaan

• Assist families with funeral arrangements, ensuring all details are handled with care and respect.
• Coordinate with the funeral director and other team members to ensure smooth operations.
• Provide bilingual support in English and Chinese, assisting with communication and translation needs.
• Manage client interactions using CRM systems and scheduling software.
• Assist with the preparation and organization of funeral services, including floral arrangements and memorial items.
• Provide compassionate support to families, offering guidance and emotional support during difficult times.
• Maintain a clean and organized workspace, ensuring that all funeral services are conducted in a respectful and professional manner.
• Stay updated on local regulations and funeral service protocols, ensuring compliance with all relevant laws and guidelines.

🎓 Kualifikasi & Syarat

• Fluency in both English and Chinese, both spoken and written.
• Previous experience in a customer service or support role, preferably in a culturally diverse environment.
• Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to provide compassionate support to families.
• Attention to detail and a commitment to providing high-quality service.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Valid driver's license and reliable transportation, as the role may require travel to various locations.
• Willingness to undergo background checks and comply with all relevant regulations and guidelines.

🛠️ Keahlian

Lowongan Terkait